TICKET CONTRACTIMPORTANT NOTICE: THESE ARE THE TERMS AND CONDITIONS OF THE LEGALLY BINDING CONTRACTBETWEEN YOU AND OCEANIA CRUISES S. de R.L., THIS TICKET CONTRACT CONTAINS SUBSTANTIALPENALTIES FOR CANCELLATION, AS WELL AS CERTAIN LIMITATIONS OF LIABILITY, INCLUDING LIMITATIONSCONCERNING OUR LIABILITY FOR YOUR DEATH, ILLNESS OR INJURY, AS WELL AS LIMITATIONSCONCERNING DAMAGE CLAIMS RELATING TO BAGGAGE AND PERSONAL PROPERTY. PLEASE READ ALLTHESE TERMS AND CONDITIONS CAREFULLY, PARTICULARLY CLAUSES 11, 12 AND 27 GOVERNING LIMITSTO OUR LIABILITY, YOUR RIGHT TO SUE OR ARBITRATE, CHOICE OF FORUM, AND YOUR WAIVER OF THERIGHT TO SUE OR ARBITRATE IN A CLASS ACTION.YOU ARE FURTHER DIRECTED TO CAREFULLY READ AND UNDERSTAND CLAUSE 5 WHICH CONTAINSIMPORTANT TERMS, CONDITIONS, POLICIES, PROCEDURES AND REQUIREMENTS RELATED TO PUBLICHEALTH, INCLUDING COVID-19.THANK YOU FOR TAKING THE TIME TO FAMILIARIZE YOURSELF WITH THESE TERMS AND CONDITIONS.
- INTRODUCTION
Upon booking the Cruise, You agree to be bound by all of the terms and conditions which follow, including specifically
those regarding your rights to sue, claims subject to a binding arbitration, governing law, forum and jurisdiction, and
COVID-19 policies, procedures and conditions. Except as otherwise expressly provided herein, this Ticket Contract
constitutes the entire agreement between You and Carrier and supersedes all other agreements, oral, implied or written.
In the event of a direct conflict between a provision of this contract and a provision of the Cruise Industry Passenger Bill of
Rights (PBOR) in effect at the time of booking, the PBOR controls. In addition, in the event of any conflict between the
COVID-19 policies, procedures and conditions set forth in Clause 5 or elsewhere herein, the website controls. Any
alteration to any term of this Ticket Contract must be in writing and authorized by Carrier. Except as provided in Clause
27 below, should any provision of this Ticket Contract be unenforceable, contrary to or invalid by virtue of the law of the
jurisdiction in which this Ticket Contract is sought to be enforced or be so held by a court of competent jurisdiction, such
provision(s) shall be deemed to be severed from the Ticket Contract and of no effect and all remaining provisions herein
shall be in full force and effect and constitute the Ticket Contract. You agree that, except as otherwise expressly provided
herein and in Clauses 11(a) and (b), any and all disputes whatsoever arising out or relating to this Ticket Contract or Your
cruise, as well as the interpretation, applicability, and enforcement of this Ticket Contract shall be governed exclusively by
the general maritime law of the United States, without regard to choice of law rules, which replaces, supersedes and
preempts any provision of law of any state or nation to the contrary.
Carrier strongly recommends that You obtain Your own Vacation Protection Insurance coverage to protect
against loss or damage to baggage and personal effects, trip cancellation and emergency evacuations,
accidental death or injury, illness and medical expenses sustained or incurred in connection with Your Cruise.
We also urge all guests to travel with adequate travel medical insurance with specific Covid-19 and/or other
illness/medical coverage. Our ships do not accept medical insurance and You must provide payment for all
medical services. - DEFINITIONS
a. The terms “You”, “Your” and “Guest” mean all persons purchasing or traveling under this Ticket Contract,
including any accompanying minors, and each person’s heirs and personal representatives. Your
acceptance of this Ticket Contract represents Your acknowledgment and acceptance of these terms and
conditions for You and for all other persons traveling under this Ticket Contract, all of whom accept and
agree to all the terms and conditions set forth herein.
b. The terms “We”, “Us”, “Our” and “Carrier” mean Oceania Cruises S. de R.L. d/b/a Oceania Cruises, its
parent, subsidiaries and affiliates, as well as the owner of the Ship, and its affiliates. For purposes of the
defenses, limitations of liability and rights of the Carrier set forth in this Ticket Contract only (but not with respect
to any obligations herein or duty to provide passage), “Carrier” also includes the Ship named on the Guest’s travel
documents and/or Ticket Contract (or any substituted Ship), the Ship’s owners, operators, managers, charterers,
and agents, any affiliated or related companies of Oceania Cruises S. de R.L., and in the case of each such
entity, their officers, crew, pilots, agents or employees, and all concessionaires, independent contractors,
shipbuilders and manufacturers of all component parts, launches, craft or facilities, whether provided at sea or on
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shore, belonging to any such Ship owned or operated by its owners, operators, managers, agents, charterers,
contractors or concessionaires.
c. The term “Ship” means the vessel chartered, operated, or provided by Us as the Carrier on which You
travel and/or any substituted ship.
d. The term “Master” means the Captain of the Ship or any person who acts under his authority.
e. The term “Cruise” means all water transportation aboard the Ship and the Ship’s tenders from the port of
embarkation to the port of final destination which We agree to provide You pursuant to this Ticket Contract.
f. The term “Cruise Fare” means the total amount paid, excluding Optional Facilities and Services Fees, in
exchange for the Cruise.
g. The term “CruiseTour” means those additional facilities and services offered by Carrier and added to the
Cruise, including but not limited to water transportation, air transportation, hotel accommodations and ground
transportation.
h. The term “CruiseTour Fare” means the total amount paid for the CruiseTour, excluding Optional Facilities
and Services Fees and personal charges.
i. The term “Prepaid Charges” means that amount, if any, paid by You to cover the cost of fuel and fuel
surcharges supplements concerning the specific itinerary of Your Cruise or CruiseTour. Carrier reserves the right
to charge a fuel surcharge supplement, without prior notice, should the closing price of West Texas Intermediate
Fuel increase above $65.00 USD per barrel on the NYMEX (New York Mercantile Exchange Index). The amount
of the fuel surcharge supplement will not exceed $10.00 USD per passenger per day. This charge may apply, at
Carrier’s sole discretion, to existing and new reservations and Carrier may collect the fuel surcharge supplement
at the time of sailing, even if the Fare has been paid in full.
j. The term “Cabin Baggage” means all baggage allowed aboard the Ship and placed in Your stateroom according
to these terms and conditions. “Other Baggage” means any of Your baggage or other personal property which
has been stored at Your request in the Ship’s baggage room, holds or safe against a receipt.
k. The term “Optional Facilities and Services Fees” means all fees and charges which You voluntarily incur for items
not included in Your Cruise or Cruise Tour Fare which may include, but are not limited to, vacation protection
insurance coverage, transfer costs, shore excursions, spa treatments, internet, visas and prepaid gratuities and
other optional purchases of products and/or services aboard the Ship, which are considered earned as those
facilities and services are provided either by Us or by third party providers.
l. “Cruise-related Government Fees and Taxes” of up to $24.50 per guest per day may include any and all fees,
charges, tolls and taxes imposed by U.S. and/or foreign governmental or quasi-governmental authorities. In the
case of per ton or per vessel assessments, those assessments will be spread over the passenger capacity of the
ship. Government Fees and Taxes are subject to change and Carrier reserves the right to collect any increases
in effect at the time of sailing even if the fare has already been paid in full.
m. The term “COVID-19 Policies and Procedures” means the policies, procedures, practices and requirements We
deem necessary to attempt to prevent, slow or mitigate a potential or actual outbreak of coronavirus disease
2019, a disease caused by the virus, SARS-CoV-2 as well as any variants.
- CRUISE FARE AND CRUISETOUR FARE
We acknowledge receipt of payment by You of the total Cruise Fare or CruiseTour Fare and We agree to transport You
from the scheduled port of embarkation to the scheduled port of final destination according to all of the terms, conditions,
limitations and exceptions contained in this Ticket Contract. The Cruise Fare paid by You covers all normal shipboard
services and meals (except where a cover charge may be imposed in certain restaurants), unlimited soft drinks, bottled
water, accommodations and facilities. The Cruise Fare does not include beer, wine, spirits, or other bottled beverages, or
charges for other incidental items, activities, excursions, medical services or other personal services You purchase during
the Cruise. Optional Facilities and Services, provided by independent contractors and third-party providers, may be added
to the Cruise Fare by agreement in order to constitute a total CruiseTour Fare, subject to all of the terms and conditions of
this Ticket Contract regarding Our liability. In the event your CruiseTour Fare includes airfare, please refer to your invoice
for specific reservation inclusion details. - CARRIER’S DISCRETION
As the Carrier, We reserve the right at any time, without notice or liability for refund, payment or compensation of any kind
or credit, except as otherwise required by law, to cancel any Cruise or CruiseTour, change or postpone the date or time of
sailing or arrival, change the port of embarkation or final destination, shorten the Cruise or substitute the Ship, change or
substitute any component of the CruiseTour including but not limited to aircraft, other transportation or any hotel at which
You are scheduled to stay. If We make any of the changes described above, We will be responsible to You as follows in
full and final settlement of all claims and liabilities of Carrier in connection with such actions, unless otherwise required by
law:
a. If We cancel the Cruise or CruiseTour before it has started, We will issue a full cruise credit for the
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amount You paid or, if required by law, refund the full Cruise Fare or CruiseTour Fare that We have actually
received (less any air or accommodation charges incurred).
b. If the scheduled sailing date or time is delayed and as a result of that delay, You are not otherwise
accommodated on board the Ship, We may arrange hotel accommodations and food at no additional expense to
You for the duration of the delay.
c. If the scheduled port of embarkation or final destination is changed, We will arrange transportation to the
new port from the originally scheduled port. If the Cruise is terminated early due to an unresolved mechanical
failure, We will make a proportionate refund of the Cruise Fare. In such event, You are also entitled at Our option
to transportation to the Ship’s scheduled port of disembarkation or Your home city at Our expense. Additionally,
when such disembarkation caused by mechanical failure of the Ship at an unscheduled port requires an overnight
stay, You are also entitled to lodging at the unscheduled port of disembarkation at Our expense.
d. If the United States Department of State publishes a Public Announcement regarding a specific country or
location included in the scheduled itinerary, We reserve the right to operate the Cruise or CruiseTour as
scheduled or to change the itinerary, at Our discretion with no further liability for refund, payment, compensation
or credit of any kind.
e. If the Cruise is shortened or terminated, (for reasons other than mechanical failures of the Ship) We will,
at Our option, either issue a proportionate cruise credit of the Cruise Fare, make a proportionate refund of the
Cruise Fare if required by law, or We will transfer You to another Ship or the port of final destination by other
means. If the scheduled length of the Cruise is increased, You will have no responsibility for the cost of the
additional Cruise Fare and We will have no responsibility to pay or compensate You in any manner, including any
direct or consequential damages. In either of the above circumstances, Our responsibility ends once We return
You to the point of origination as booked and ticketed by Us.
f. If any component of Your CruiseTour, such as the hotel at which You are scheduled to stay, is changed
or substituted, We will use reasonable efforts to obtain a substitute for such component which is substantially
equivalent thereto, but shall have no liability to You in connection with such substitution or change.
- PUBLIC HEALTH; ACKNOWLEDGMENT AND ACCEPTANCE OF RISKS; RIGHT TO DISEMBARK AND
QUARANTINE; COVID-19 POLICIES AND PROCEDURES.
a. Physician Consultation Recommended; Acknowledgement of Health Risks. YOU ARE ENCOURAGED TO
DISCUSS THE ADVISABILITY OF TRAVEL WITH YOUR PHYSICIAN AND TO REVIEW THE WEBSITES OF
THE U.S. CENTERS FOR DISEASE CONTROL AND PREVENTION (“CDC”) OR OTHER RELEVANT
GOVERNMENT AGENCIES FOR UPDATED INFORMATION. YOU ACKNOWLEDGE, UNDERSTAND AND
ACCEPT THAT WHILE ABOARD THE VESSEL, IN TERMINALS AND BOARDING AREAS, OR DURING
ACTIVITIES ASHORE AND/ OR WHILE TRAVELING TO OR FROM THE VESSEL, YOU OR OTHER GUESTS
MAY BE EXPOSED TO COMMUNICABLE ILLNESSES, INCLUDING BUT NOT LIMITED TO COVID-19 AND ITS
VARIANTS, INFLUENZA, COLDS, NOROVIRUS, AND POTENTIALLY NEWER DISEASES NOT YET KNOWN.
YOU FURTHER UNDERSTAND AND ACCEPT THAT THE RISK OF EXPOSURES TO THESE
COMMUNICABLE ILLNESSES AND OTHERS IS INHERENT IN MOST ACTIVITIES WHERE PEOPLE
INTERACT OR SHARE COMMON FACILITIES, ARE BEYOND OUR CONTROL, AND CANNOT BE
ELIMINATED UNDER ANY CIRCUMSTANCES. YOU KNOWINGLY AND VOLUNTARILY ACCEPT THESE
RISKS AS PART OF THIS TICKET CONTRACT, INCLUDING THE RISK OF SERIOUS ILLNESS OR DEATH
ARISING FROM SUCH EXPOSURES, AND/OR ALL RELATED DAMAGES, LOSS, COSTS AND EXPENSES OF
ANY NATURE WHATSOEVER.
b. Right to Refuse Booking or Passage, to Disembark or Quarantine. You warrant that You and all other Guests
traveling with You are physically, emotionally and otherwise fit to undertake the Cruise or CruiseTour; that You and
they have received all medical inoculations necessary; that You and they will at all times comply with the Ship’s
rules and regulations and orders and directions of the Ship’s Master, officers and medical staff, and that Your
conduct will not impair the safety of the Ship or jeopardize or inconvenience yourself or other guests. We may
refuse to embark, or may disembark, confine to a stateroom, quarantine or limit the activities during the Cruise at
any time or at any port of any Guest who may be suffering from contagious or infectious disease or whose
presence, or that of any accompanying child or travelling companion, in the opinion of the Carrier, the Master, or
any doctor, may be detrimental to the comfort, enjoyment or safety of other persons, or who, in the Carrier’s or
Master’s opinion, might create a risk of harm to any other person, or who may be excluded from landing at the
destination by immigration or other governmental authorities. In such cases, the Guest shall not be entitled to any
refund of the Cruise Fare or CruiseTour Fare or any payment, compensation or credit, except as required by law or
otherwise provided herein.
c. Agreement To Comply With COVID-19 Policies and Procedures. In developing COVID-19 Policies and
Procedures, We observe guidance and directives of federal health authorities, including the CDC and state and
local health authorities in the destinations visited. You acknowledge that these directives may change from time to
time and that Our COVID-19 Policies and Procedures may be updated as needed. YOU EXPRESSLY AGREE TO
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COMPLY NOT ONLY WITH THE COVID-19 POLICIES AND PROCEDURES AS THEY ARE DESCRIBED
HEREIN, BUT ALSO WITH ANY SUCH POLICIES ON CARRIER’S WEBSITE (www.oceaniacruises.com), AT
ALL TIMES INCLUDING PRE-EMBARKATION, WHILE ON BOARD, DURING PORT CALLS AND SHORE
EXCURSIONS AND/OR FINAL DISEMBARKATION. In case of any conflict between the COVID-19 Policies and
Procedures described herein or on Carrier’s website, the website controls and Your agreement to abide by
Carrier’s COVID-19 Policies and Procedures constitutes an integral part of this Ticket Contract. Guest agrees that
the COVID-19 Policies and Procedures herein will also apply to COVID-19 variants and potentially newer diseases
or illnesses not yet known.
d. COVID-19 Policies and Procedures. You acknowledge that our COVID-19 Policies and Procedures may or will
include (but are not be limited to): (1) completion of an accurate, truthful and complete health questionnaire in a
form and containing any health or travel-related questions as determined by Us in our sole discretion based on
advice from cognizant government or health authorities or medical experts for each Passenger prior to boarding;
(2) pre-embarkation and/or periodic testing and temperature checks of each Guest followed by a period of isolation
until test results are available; (3) modified capacity rules for activities (including but not limited to restaurants,
gyms, and entertainment events onboard and for shore excursions) which may limit or eliminate the ability of any
Guest to participate in particular activities; (4) mandatory use by each Guest of face coverings in most locations
outside of the Guest’s cabin while onboard, during embarkation, disembarkation and shore excursions; (5)
mandatory social distancing and/or cohorting of Guests at any/all times while on board and during embarkation,
disembarkation, and shore excursions; (6) additional restrictions during shore excursions depending on local
conditions, including but not limited to denial of disembarkation at destinations unless participating in only Carrierapproved shore excursions; (7) mandatory hand-sanitizing by Guest upon entry or exit of any public areas; (8)
confinement of Guests to cabins, quarantine or emergency disembarkation of Guests if, in Our sole discretion,
such steps are necessary to prevent or slow the spread of COVID-19; (9) the required completion by Guest in a
timely manner of any written authorizations or consent forms required for Us to carry out Our COVID-19 Policies
and Procedures (including but not limited to medical information, medical privacy, or personal data privacy consent
forms), and; (10) other policies and procedures deemed by Us in Our sole discretion to be necessary to reduce the
risk of spread of COVID-19.
e. Consequences of Noncompliance With COVID-19 Policies and Procedures. Notwithstanding any other provision
contained herein, any noncompliance by You or members of Your travelling party with Carrier’s COVID-19 Policies
and Procedures, local port/country regulations, or this Ticket Contract shall be grounds for refusal to board, refusal
to re-board after going ashore, quarantine onboard the Vessel, disembarkation, reporting to governmental or
health authorities, or other steps deemed necessary in Our sole discretion under the circumstances to protect the
health and well-being of others. Under these circumstances, You shall not be entitled to a refund or compensation
of any kind. You will be responsible for all related costs and fines, including without limitation travel expenses and
for proper travel documentation for any port, or for departure from or arrival to the U.S. or Your country or state of
residence. Under no circumstances shall We be liable for any damages or expenses whatsoever incurred by any
Guest as a result of such denial of boarding, refusal to re-board, quarantine, disembarkation, or other steps taken
by Us.
f. Known or Suspected COVID-19 Case Before Boarding. You agree that if at any time within 14 days prior to
scheduled embarkation, You test positive for COVID-19, exhibit signs or symptoms of COVID-19, have had close
contact with a person confirmed or suspected as having COVID-19, or We otherwise determine in Our sole
discretion that You are unfit to board because of any communicable illness, We will deny You boarding. Under no
circumstances shall We have any other liability for any compensation or other damages whatsoever, including but
not limited to compensation for lodging or travel.
g. Known or Suspected COVID-19 Case After Boarding. You further understand and agree that if, after boarding,
and even if You have fully complied with all COVID-19 Policies and Procedures, You test positive for COVID-19 or
exhibits signs or symptoms of COVID-19, We may disembark, refuse re-boarding after a shore excursion, or
quarantine You as well as members of Your travelling party, or take other steps which We determine, in Our sole
discretion, are necessary under the circumstances to protect the health and well-being of others. Under no
circumstances shall We be liable to You for any other costs, damages or expenses whatsoever incurred by You.
- GENERAL HEALTH CONSIDERATIONS
Due to the nature of travel by sea and the ports visited, the availability of medical care may be limited or delayed and
emergency medical care and evacuation may not be available from every destination to which the Ship sails. You are
required to advise Us in writing, at or prior to the time a Cruise is booked if You require the use of a wheelchair, other
special equipment or a service animal. Guests acknowledge and understand that certain international safety
requirements, shipbuilding standards, and/or applicable regulations involving design, construction or operation of the
Ship may restrict access to facilities or activities for persons with mobility, communication or other impairments or
special needs. Electric scooters or electric wheelchairs may be used on board, subject to certain size and safety
limitations. Some ports of call are anchorage ports and physical conditions may preclude You from going ashore.
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Decisions made by the Master of the Ship in such circumstances will be binding in all instances. If You are a Guest with
Special Needs, You must bring and be responsible for all necessary items related to Your condition. If any such
condition arises after the Cruise is booked, You are required to advise Us in writing immediately. Any Guest who
requires oxygen canisters or oxygen concentrators must independently make all the necessary arrangements, including
procuring and moving any oxygen containers while on board. Please be advised that liquid oxygen is not permitted on
board the Ship. Failure to obtain a certificate of fitness when required as described above, or Your attempt to bring on
the Ship equipment not permitted on board may result in denial of embarkation and forfeiture of the applicable Cruise
Fare or CruiseTour Fare and in such event We shall have no liability for refund, payment, compensation or credit of any
kind. Women who have or will enter their twenty-fourth week of pregnancy at the beginning of or at any time during the
Cruise or CruiseTour agree not to request a booking or present themselves for boarding and will forfeit their Cruise Fare
if they board in violation of this policy.
- THIS TICKET CONTRACT IS NON-TRANSFERABLE
This Ticket Contract is not transferable or assignable by You and is valid only for Your Cruise or CruiseTour. Please refer
to Your Confirmation for payment terms. No reservations will be issued on a binding basis unless We, as the Carrier, or
Our representative receive the required payments. We reserve all rights concerning the pricing and payment of all Cruise
Fares and/or CruiseTour Fares. Cruise Fares and/or CruiseTour Fares together with Prepaid Charges and Optional
Facilities and Service Fees incurred are agreed as fully earned and otherwise paid at the scheduled sailing or departure
date, respectively, and will not be refunded in whole or in part except as otherwise noted in this Ticket Contract. Certain
changes to Your reservations may constitute a cancellation and are therefore subject to cancellation charges as outlined
in Clause 8 of this Ticket Contract. - CANCELLATION POLICY
You are not entitled to any refund, payment, compensation of any kind or credit for cancellation except as provided in this
section or as otherwise provided by law. Cancellation penalties will apply when the entire Cruise booking is cancelled and
applies to all travel, products and/or services purchased, including Cruise, airfare and land arrangements. Cancellation
charges are imposed regardless of resale of the Cruise, hotel or air components. We highly recommend that Guests
purchase vacation protection insurance.
A refund of amounts already paid to Us will be made, less any applicable cancellation penalty. All appropriate refunds
may be made either to You or to Your travel agent, if You are so represented, in the same form as received. If the
cancellation charge is more than Your advance payment, You agree to be liable to Us for the difference. Please note that
some agents may, in their discretion, withhold an agency cancellation charge. We shall have no responsibility to You for
any such agency cancellation charge.
Changes to a reservation after deposit and/or full payment, and prior to issuance of travel documents may result in
assessment of administrative fees and service charges. Administrative fees and service charges will vary and are based
on the type of change to Your Cruise departure, itinerary, package or air supplement. Guests are responsible for any
additional costs incurred as a result of these changes. Some changes, including name changes, may also be considered
cancellations and applicable fees will be assessed.
If a guest wishes to change a booking from cruise only to include cruise and air travel arrangements after the full amount
of the purchase price for the cruise only package is due and payable, Carrier may in its sole discretion impose a change
fee of up to $150 per person. Bookings cannot be converted from cruise only to air/sea within thirty (30) days of sailing.
Any changes to a reservation that result in imposition of airline or other cancellation fees are the responsibility of the
Guest. No refund, payment, compensation or credit of any kind will be made for lost tickets, unused or partially used
portions of the Cruise, air or land programs, including shore excursions, except as specifically outlined in this Ticket
Contract. It is the Guest’s sole responsibility to obtain and have available when necessary the appropriate valid travel
documents, including without limitation, passports, visas, proof of citizenship, re-entry permits, minor’s permissions,
medical certificates and all other documents necessary for ports of call in the countries to which Guest will travel. We
reserve the right to consider this Ticket Contract as canceled and the applicable fare forfeited if You do not use this Ticket
Contract for the Ship or other Ships substituted, or land arrangements for the date mentioned, for Your failure to bring
proper travel and/or health documents as required, or should this Ticket Contract become lost or mislaid, or if You use this
Ticket Contract for only part of the voyage or tour indicated hereon, for any reason, whether or not due to causes beyond
Your control.
Guest Cancellation Schedule below applicable for NEW bookings, effective September 1, 2023:
For Penthouse Suites and below, the following applies to all cruises, regardless of length, excluding Around the
World Cruises:
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DAYS PRIOR TO CRUISE DEPARTURE CANCELLATION AMOUNT
181 days or more prior to departure $150 pp Admin Fee
180 – 151 days prior to departure $500 pp Admin Fee
150-121 days prior to departure 25% Cruise Fare (plus any Optional Facilities and Service Fees incurred)
120-91 days prior to departure 50% Cruise Fare (plus any Optional Facilities and Service Fees incurred)
90-61 days prior to departure 75% Cruise Fare (plus any Optional Facilities and Service Fees incurred)
60-0 days prior to departure 100% Cruise Fare (plus any Optional Facilities and Service Fees incurred)
For Owner’s, Vista and Oceania Suites, the following applies to all cruises, regardless of length, excluding
Around the World Cruises:
DAYS PRIOR TO CRUISE DEPARTURE CANCELLATION AMOUNT
181 days or more prior to departure $150pp Admin Fee
180 – 151 days prior to departure 10% Cruise Fare
150-121 days prior to departure 25% Cruise Fare (plus any Optional Facilities and Service Fees incurred)
120-91 days prior to departure 50% Cruise Fare (plus any Optional Facilities and Service Fees incurred)
90-61 days prior to departure 75% Cruise Fare (plus any Optional Facilities and Service Fees incurred)
60-0 days prior to departure 100% Cruise Fare (plus any Optional Facilities and Service Fees incurred)
Guest Cancellation Schedule below applicable for bookings made prior to September 1, 2023:
The following cancellation penalties apply to cruises of 1 to 14 days in length:
180 – 91 days or more prior to departure $250.00 pp Administration Fee
90 – 76 days prior to departure 25% of Cruise Fare (plus any Optional Facilities and Services Fees incurred)
75 – 61 days prior to departure 50% of Cruise Fare (plus any Optional Facilities and Services Fees incurred)
60 – 31 days prior to departure 75% of Cruise Fare (plus any Optional Facilities and Services Fees incurred)
30 – 0 days prior to departure 100% of Cruise Fare (plus any Optional Facilities and Services Fees incurred)
The following applies to cruises of 15 days in length or more:
180 – 151 days prior to departure $250.00 pp Administration Fee
150 – 121 days prior to departure 25% of Cruise Fare (plus any Optional Facilities and Services Fees incurred)
120 – 91 days prior to departure 50% of Cruise Fare (plus any Optional Facilities and Services Fees incurred)
90 – 61 days prior to departure 75% of Cruise Fare (plus any Optional Facilities and Services Fees incurred)
60 – 0 days prior to departure 100% of Cruise Fare (plus any Optional Facilities and Services Fees incurred)
For Owner’s, Vista and Oceania Suites, the cancellation amounts are as listed above with two exceptions: For cruises
of less than 15 days, the administrative fee from 91 to 180 days prior to sailing is 10% of the Cruise Fare, and for cruises
15 days or longer the administrative fee from 151 to 180 days prior to sailing is 10% of the Cruise Fare.
Around the World Cruises:
DAYS PRIOR TO CRUISE DEPARTURE CANCELLATION AMOUNT
Deposit to 181 Days prior to departure $500.00 pp
151 – 180 days prior to departure 25% of Cruise Fare (plus any Optional Facilities and Services Fees incurred)
121 – 150 days prior to departure 50% of Cruise Fare (plus any Optional Facilities and Services Fees incurred)
91 – 120 days prior to departure 75% of Cruise Fare (plus any Optional Facilities and Services Fees incurred)
90 – 0 days prior to departure 100% of Cruise Fare (plus any Optional Facilities and Services Fees incurred)
For Owner’s and Vista Suites the cancellation amount is 10% of the Fare paid from Deposit to 181 Days prior to
departure.
A 100% cancellation fee will be imposed as indicated above for non-appearance at the port of Cruise embarkation at the
scheduled time of departure, or the absence of written notice.
The following applies to the cancellation of the Optional Facilities and Services listed below:
Pre-/Post-Cruise Hotel Packages Within 60 days of cruise departure 100% fee
Pre-/Post-Cruise Land Packages Within 60 days of cruise departure 100% fee
Overland Tours Within 60 days of cruise departure 100% fee
A La Carte Shore Excursions Within 36 hours of tour departure 100% fee
Shore Excursion Packages On or after embarkation day 100% fee
Executive Collection & Private Transfers Within 36 hours of scheduled arrangement 100% fee
Visa Packages Within 60 days of cruise departure 100% fee
Culinary, La Reserve & Privee Within 36 hours of scheduled reservation 100% fee - 7 –
Custom Air Fee Once accepted 100% fee
Air Supplemental Fee Standard cancellation policy 100% fee
- EMBARKATION
At the location designated for the initiation of pre-boarding procedures, You shall have in Your possession this Ticket
Contract, valid passport, visas, inoculations card, minor’s permissions and all other documents necessary for initial checkin and check-in at the scheduled ports of call and final destination, including but not limited to any documentation required
by Our COVID-19 Policies and Procedures and as required by local port/country regulations. We, as Carrier, shall not be
liable for any losses or delays incurred by Your failure, or that of others, to maintain all of said necessary documents. You
are required to be at the airport gate at least two (2) hours prior to the scheduled departure of air transportation and are
required to be at the point designated for pre-embarkation procedures as set forth in Your cruise documents. We reserve
the right, in Our sole discretion, to deny embarkation to any person for any reason other than discrimination on the basis
of race, religion, national origin, gender, sexual preference, disability or other legally impermissible classification. In
addition, Clause 6 above requires You to advise Us in writing of any physical, emotional or mental condition which may
require special attention, accommodation or treatment during the Cruise and to advise Us if You require the use of a
wheelchair or other similar permitted equipment or a service animal. Under Clause 5 and Clause 6, We may require as a
condition to embarkation a certificate of fitness for certain Guests with communicable diseases. You may be refused
embarkation if You fail to follow the certificate of fitness requirement if applicable or if You attempt to bring on the Ship
equipment not permitted on board, in which case You shall forfeit the applicable Cruise Fare or CruiseTour Fare in full,
and We shall have no further liability to You whatsoever. - CARRIER’S RIGHTS
The Ship, either before embarkation or at any time thereafter and whether or not required by any maritime necessity, may
remain in port, proceed by any route and deviate from or change the advertised scheduled or intended route at any stage
of the voyage and may proceed to and stay at any places whatsoever, although in a contrary direction to, or outside of, or
beyond the usual route, one or more times, in any order, for loading or discharging fuel, stores, laborers, stowaways,
guests, or members of the Ship’s company, for this, or any prior or subsequent voyage and/or for any purpose whatsoever
that We, as Carrier, or the Master may deem advisable. Any such procedure shall be considered not to be a deviation but
within the voyage herein intended as fully as if specifically described herein. The above mentioned provisions are not to
be considered as restricted by any words of this Ticket Contract. The Ship may adjust compass, drydock or go on ways
before or after commencement of the voyage and may sail without pilots, tow or be towed, and assist vessels in all
situations and deviate for the purposes of saving life or property. If the performance of the proposed voyage is hindered or
prevented (or in the opinion of the Carrier or Master, is likely to be hindered or prevented) by war, hostilities, blockage,
ice, labor conflicts, weather, surf, shallow waters, insurrections, disturbances, on board or ashore, restraint of any
Governmental Authority, outbreaks or epidemics or pandemics of communicable disease (including but not limited to
influenza, norovirus, or COVID-19), breakdown of the Ship, congestions, docking difficulties or any other cause
whatsoever, or if We, as Carrier, or the Master of the Ship consider that for any reason whatsoever, beyond the control of
the Carrier, proceeding to, attempting to enter, or entering or remaining at any port may expose the Ship to risk of loss or
damage, or be likely to delay the Ship, You and Your baggage may be landed at any port or place at which the Ship may
call, in which event Our responsibility shall cease and this Ticket Contract shall be deemed to have been fully performed,
with no liability to refund any Cruise or CruiseTour Fares except as otherwise required herein or required by law, or if You
have not embarked, We may cancel the proposed voyage without liability to refund any Cruise or CruiseTour Fares paid
in advance, except as required herein or required by law. - CARRIER’S LIABILITY
a. ON INTERNATIONAL CRUISES WHICH NEITHER EMBARK, DISEMBARK NOR CALL AT ANY U.S. PORT
AND WHERE THE GUEST COMMENCES THE CRUISE BY EMBARKATION OR DISEMBARKS AT THE END
OF THE CRUISE IN A PORT OF A EUROPEAN MEMBER STATE, CARRIER SHALL BE ENTITLED TO ANY
AND ALL LIABILITY LIMITATIONS AND IMMUNITIES FOR LOSS OF OR DAMAGE TO LUGGAGE, DEATH
AND/OR PERSONAL INJURY AS PROVIDED UNDER EU REGULATION 392/2009 ON THE LIABILITY OF
CARRIERS TO PASSENGERS IN THE EVENT OF ACCIDENTS. UNLESS THE LOSS OR DAMAGE WAS
CAUSED BY A SHIPPING INCIDENT, WHICH IS DEFINED AS A SHIPWRECK, CAPSIZING, COLLISION OR
STRANDING OF THE SHIP, EXPLOSION OR FIRE IN THE SHIP, OR DEFECT IN THE SHIP (AS DEFINED BY
THE REGULATION), CARRIER’S LIABILITY IS LIMITED TO NO MORE THAN 400,000 SPECIAL DRAWING
RIGHTS (“SDR”) (APPROXIMATELY U.S. $567,000) WHICH FLUCTUATES DEPENDING ON THE DAILY
EXCHANGE RATE AS PUBLISHED IN THE WALL STREET JOURNAL) IF THE PASSENGER PROVES THAT
THE INCIDENT WAS A RESULT OF CARRIER’S FAULT OR NEGLECT. IF THE LOSS OR DAMAGE WAS
CAUSED BY A SHIPPING INCIDENT, CARRIER’S LIABILITY IS LIMITED TO NO MORE THAN 250,000 SDRS
(APPROXIMATELY U.S. $355,000), WHICH FLUCTUATES DEPENDING ON THE DAILY EXCHANGE RATE
- 8 –
AS PUBLISHED IN THE WALL STREET JOURNAL). COMPENSATION FOR LOSS CAUSED BY A SHIPPING
INCIDENT CAN INCREASE TO A MAXIMUM OF 400,000 SDRS (APPROXIMATELY U.S. $567,000) UNLESS
CARRIER PROVES THAT THE SHIPPING INCIDENT OCCURRED WITHOUT CARRIER’S FAULT OR
NEGLECT. SHIPPING INCIDENTS DO NOT INCLUDE ACTS OF WAR, HOSTILITIES, CIVIL WAR,
INSURRECTION, NATURAL DISASTERS, OR INTENTIONAL ACTS OR OMISSIONS OF THIRD PARTIES. IN
CASES WHERE THE LOSS OR DAMAGE WAS CAUSED IN CONNECTION WITH WAR OR TERRORISM,
CARRIER’S LIABILITY FOR ANY PERSONAL INJURY OR DEATH (WHETHER OCCURRING DURING A
SHIPPING INCIDENT OR A NON-SHIPPING INCIDENT) IS LIMITED TO THE LOWER OF 250,000 SDRS
(APPROXIMATELY U.S. $355,000) PER PASSENGER OR 340 MILLION SDRS (APPROXIMATELY U.S. $480
MILLION) PER SHIP PER INCIDENT. PUNITIVE DAMAGES ARE NOT RECOVERABLE FOR CRUISES
COVERED BY EU REGULATION 392/2009. FOR A COPY OF EU REGULATION 392/2009, VISIT https://eurlex.europa.eu/legal-content/EN/TXT/PDF/?uri=CELEX:32009R0392&from=EN. IIN ADDITION, GUESTS
EMBARKING A CRUISE IN A EUROPEAN MEMBER STATE PORT ARE AFFORDED RIGHTS UNDER EU
REGULATION 1177/2010. FOR ADDITIONAL INFORMATION ON EU REGULATION 392/2009 AND EU
REGULATION 1177/2010, VISIT OUR WEBSITE AT http://www.oceaniacruises.com/legal/ticket-contract/.
b. ON ALL OTHER INTERNATIONAL CRUISES WHICH NEITHER EMBARK, DISEMBARK NOR CALL AT ANY
U.S. PORT OR EUROPEAN MEMBER STATE, CARRIER SHALL BE ENTITLED TO ANY AND ALL LIABILITY
LIMITATIONS AND IMMUNITIES FOR DEATH AND/OR PERSONAL INJURY AS PROVIDED IN THE ATHENS
CONVENTION RELATING TO THE CARRIAGE OF PASSENGERS AND THEIR LUGGAGE BY SEA, 1974 AND
THE PROTOCOL OF 2002 TO THAT CONVENTION (TOGETHER, THE “ATHENS CONVENTION”) ON THE
LIABILITY OF CARRIERS TO PASSENGERS IN THE EVENT OF ACCIDENTS. THE ATHENS CONVENTION
LIMITS THE CARRIER’S LIABILITY FOR DEATH OF OR PERSONAL INJURY TO A GUEST TO NO MORE
THAN 400,000 SPECIAL DRAWING RIGHTS (“SDR”) PER GUEST (APPROXIMATELY U.S. $570,000, WHICH
FLUCTUATES DEPENDING ON THE DAILY EXCHANGE RATE AS PUBLISHED IN THE WALL STREET
JOURNAL). LIABILITY OF THE CARRIER FOR LOSS OF OR DAMAGE TO GUEST’S LUGGAGE OR OTHER
PROPERTY SHALL NOT EXCEED 2,250 SDR (APPROXIMATELY U.S. $3,200 WHICH FLUCTUATES,
DEPENDING ON A DAILY EXCHANGE RATE AS PRINTED IN THE WALL STREET JOURNAL) PER GUEST
UNDER THE ATHENS CONVENTION. IF THE LOSS OR DAMAGE WAS CAUSED BY A SHIPPING INCIDENT,
DEFINED AS A SHIPWRECK, CAPSIZING, COLLISION OR STRANDING OF THE SHIP, EXPLOSION OR FIRE
IN THE SHIP, OR DEFECT IN THE SHIP (AS DEFINED BY THE ATHENS CONVENTION), CARRIER’S
LIABILITY IS LIMITED TO NO MORE THAN 250,000 SDRS PER PASSENGER (APPROXIMATELY U.S.
$345,000). COMPENSATION FOR LOSS CAUSED BY A SHIPPING INCIDENT CAN INCREASE TO A
MAXIMUM OF 400,000 SDRS PER PASSENGER (APPROXIMATELY U.S. $570,000) UNLESS CARRIER
PROVES THAT THE SHIPPING INCIDENT OCCURRED WITHOUT CARRIER’S FAULT OR NEGLECT.
SHIPPING INCIDENTS DO NOT INCLUDE ACTS OF WAR, HOSTILITIES, CIVIL WAR, INSURRECTION,
NATURAL DISASTERS, OR INTENTIONAL ACTS OR OMISSIONS OF THIRD PARTIES. IN CASES WHERE
THE LOSS OR DAMAGE WAS CAUSED IN CONNECTION WITH WAR OR TERRORISM, CARRIER’S
LIABILITY FOR ANY PERSONAL INJURY OR DEATH (WHETHER OCCURRING DURING A SHIPPING
INCIDENT OR A NONSHIPPING INCIDENT) IS LIMITED TO THE LOWER OF 250,000 SDRS PER
PASSENGER (APPROXIMATELY U.S. $357,000) OR 340 MILLION SDRS (APPROXIMATELY U.S.
$486,200,000) PER SHIP PER INCIDENT. PUNITIVE DAMAGES ARE NOT RECOVERABLE FOR CRUISES
COVERED BY THE ATHENS CONVENTION. ONLY APPLICABILITY AND THE LIABILITY LIMITS
PROVISIONS OF THE ATHENS CONVENTION SHALL APPLY TO CLAIMS ARISING UNDER THIS
PARAGRAPH, WITH PARAGRAPH 15 OF THIS CONTRACT DETERMINING THE VENUE AND CHOICE OF
LAW APPLICATION AND PARAGRAPH 11 OF THIS CONTRACT DETERMINING TIME LIMITATIONS OF
ACTIONS, ARBITRATION, AND WAIVER OF CLASS ACTION RIGHT. THE PARTIES DO NOT INTEND TO
INCORPORATE ANY PROVISION FROM THE ATHENS CONVENTION OTHER THAN WHAT IS EXPLICITLY
STATED HEREIN. FOR A COPY OF ATHENS CONVENTION 1974, VISIT
https://treaties.un.org/doc/Publication/UNTS/Volume%201463/volume-1463-I-24817-English.pdf, AND FOR A
COPY OF ATHENS CONVENTION 2002 PROTOCOL, VISIT
https://treaties.un.org/doc/Publication/UNTS/No%20Volume/24817/A-24817-080000028053bf55.pdf. (FULL TEXT
IN ENGLISH BEGINS ON PAGE 40).
c. ON ALL OTHER CRUISES OR IN THE EVENT OF THE INAPPLICABILITY OF THE FOREGOING
LIMITATIONS, CARRIER SHALL BE ENTITLED TO ALL THE EXEMPTIONS FROM AND LIMITATIONS OF
LIABILITY PROVIDED IN OR AUTHORIZED BY THE LAWS OF THE UNITED STATES (INCLUDING TITLE 46
U.S. CODE SECTIONS 30501-30509, AND 30511). - 9 –
d. THE CARRIER ASSERTS AND HEREBY PLACES THE GUEST ON NOTICE OF ITS INTENT TO UTILIZE THE
IMMUNITY FOR BUSINESS ENTITIES AGAINST LIABILITY FOR ANY COVID-19-RELATED CLAIM AS
PROVIDED FOR IN FLORIDA STATUTES §§ 768.38 AND 768.381.
e. Force Majeure: Except as expressly provided herein or as required by law, Carrier shall not be liable in any way
to the Guest for death, bodily injury, illness, damages, delay or other loss or detriment to person or property or for
the Carrier’s failure to commence, perform and/or complete any duty owed to You if such death, delay, bodily
injury, (including emotional distress or injury), illness, damage or other loss or detriment to person or property is
caused by Act of God, war or warlike operations, terrorist activities, civil commotions, labor difficulties, whether or
not Carrier is a party thereto, interference by authorities, requisitioning of the Ship, political disturbance, inability to
secure or failure of supplies, perils of the sea, collision, foundering of the Ship, explosion, riot, insurrection and
governmental restraint, outbreaks or epidemics or pandemics of communicable disease (including but not limited
to influenza, norovirus, or COVID-19 and including governmental orders or restraints due to any such
communicable disease), fire, or any other cause whatsoever beyond Our reasonable control.
f. No Liability Unless Carrier at Fault: Under no circumstances shall Carrier be liable without fault and no warranty,
either express or implied, applies to any of the services, accommodations, facilities, activities, personnel, acts or
omissions whatsoever received in connection with this Ticket Contract. If any claim is brought against Us in a
jurisdiction where any of the applicable limitations and exemptions contained in this Ticket Contract are legally
unenforceable, then in such event, We shall not be liable for death, injury, illness, damage, delay or other loss or
detriment to person or property arising out of any cause of whatsoever nature if not shown to have been caused
by Our negligence. Furthermore, as in any hotel, casino, or other place of lodging, unforeseeable crimes can
occur including while onboard a cruise vessel. In the unlikely event you are the victim of any crime, including but
not limited to theft, physical or sexual assault, battery, threats, etc. please immediately notify shipboard personnel.
Security personnel are available 24 hours a day and can be reached by dialing 911 on the Regatta, Insignia,
Sirena, and Nautica or by dialing 999 on the Riviera, Marina and Vista, on any phone located throughout the
ships. A Security Guide with additional information is available in your cabin and online at
www.oceaniacruises.com/legal/security-guide/.
g. Baggage and Property: We shall not be liable for loss of or damage to Your property in any amount exceeding
US$500 per Guest. Should You desire an extension of Our liability of US$500, You should declare the true value
of the property in writing and pay to Us an amount of money calculated at 5% of the true value declared, up to
US$5,000. Liability will then be extended to the amount of the true value declared, but in no event exceeding
US$5,000. We shall in no event be liable for the loss of or damage to cash, securities, gold, silverware, jewelry,
ornaments, works of art or other valuables, including but not limited to those specified in Title 46 of the United
States Code Section 30503, unless the same have been deposited with Us against receipt for the agreed purpose
of safekeeping. In the event of such a deposit, Our liability for loss or damage thereof shall be limited to US$500,
unless value exceeding that amount be declared in writing. If the declared value exceeds US$100, We are
entitled to charge 5% of value declared, up to US$5,000. Upon payment of this charge, liability, if any, will be
extended to the true value declared but in no event shall We be liable for an amount exceeding US$5,000.
Luggage for Carrier’s Guests must be handled pursuant to regulations and tariffs of airlines, government security
requirements and ground operators. Luggage exceeding these limitations will be subject to charges as set forth
by the individual operators, including any excess baggage charges. Carrier reserves the right to refuse any items
that may be considered dangerous (explosives, firearms, compressed gases, liquid oxygen, combustible or illegal
items) or controlled or prohibited substances, or any other item prohibited by applicable law or that Carrier or
Master deems in its sole discretion to be detrimental to the safety or comfort of any person. You agree and
consent to Carrier’s right to search any baggage and enter and conduct a reasonable search of Your stateroom,
personal safe or storage spaces or search You, and You agree and consent to the removal and confiscation or
destruction of any object in the interest of international security and safety at sea and in the interest of the
convenience and safety of other guests. All hand-carried luggage and personal effects are the responsibility of the
Guest at all times. Carrier is not responsible for the loss of or damage to Guests’ luggage. Baggage insurance is
recommended. Luggage and personal belongings will be taken off the Ship upon Guest debarkation. Under no
circumstances will luggage be kept on board without the owner of such luggage being on the Ship. Guests may
bring a reasonable amount of luggage on board Our Ships. No baggage or items heavier than 70 lbs. will be
loaded onto or offloaded from Our Ships.
Notwithstanding the foregoing, in no event shall We be liable to You with respect to any occurrence prior to
embarkation or after disembarkation from the Ship. In no event shall We be liable to You with respect to any
occurrence taking place other than on the Ship or launches, tender or other craft owned or operated by Us, or
with respect to any baggage, when the same is in Our custody at any shore side installation. You agree that any
baggage or property, including all lost and found items retained by Carrier or delivered by You to Carrier, which - 10 –
remains unclaimed for more than 90 days after Your disembarkation shall be deemed abandoned and the sole
property of Carrier and You relinquish any claim thereto. You further agree to pay all fees and expenses incurred
by Carrier to deliver any such items that are claimed by You.
Any luggage not delivered to the Ship by time of sailing may be subject to shipping and handling costs, for
rerouting to an alternate port on Your itinerary. In this instance, You may be assessed, and You agree to pay,
any and all related charges incurred by Carrier to have Your luggage delivered to You.
h. Emotional Distress: Carrier hereby disclaims all liability to the Guest for damages for emotional distress, mental
anguish or psychological injury of any kind, under any circumstances, when such damages were neither the result
of a physical injury to the Guest, nor the result of that Guest having been at actual risk of physical injury, nor were
intentionally inflicted by Carrier.
i. Shore Excursions and Other Transportation, Services and Facilities: We shall in no event be liable to You with
respect to any occurrence prior to embarkation or after disembarkation from the Ship named herein or substitute,
except for transportation by water which is carried out by means of a conveyance provided by Us including the
Ship and our tenders. If we have made arrangements on Your behalf for the provision of travel facilities with
various independent contractors, such arrangements were made solely as a convenience and not as an agent of
those independent contractors, for which a surcharge may be imposed. Although Carrier requires that
independent contractors comply with Carrier’s COVID-19 Policies and Procedures, Carrier does not undertake to
supervise or control such independent contractors or their employees, conveyances or facilities, and accepts no
liability for any loss, delay, damage, injury, death, misrepresentation or disappointment whatsoever resulting
therefrom. Carrier makes no representation, either express or implied, regarding the suitability, safety, insurance
or other aspects of any such independent contractors, transportation, tours, services, products or facilities and
Carrier’s liability for nonperformance of any independent contractor providing such facilities or services shall be
limited to a refund of the amounts received by Carrier on the Guest’s behalf, if any. We assume no responsibility
in whole or in part for any delays, delayed departures or arrivals, missed connections, loss, death, damage or
injury to person or property or accident, mechanical defect, failure or negligence of any nature whatever caused in
connection with any accommodations, transportation, services or facilities, substitution of hotels, common carriers
or equipment with or without notice or for any additional expenses occasioned thereby. We reserve the right to
choose the air carrier, routing and gateway locations, as well as the right to substitute charter flights for scheduled
service and vice versa. If the entire Cruise or CruiseTour is canceled by Us for any reason, Guests shall have no
claim other than for a full refund of the Cruise Fare or the CruiseTour Fare, whichever is applicable. The airlines
and other transportation companies concerned are not to be held responsible for any act, omission or event
during the time You are not on board their conveyances. This Ticket Contract constitutes the sole agreement
between Carrier and You, it being understood that the various independent contractors otherwise participating in
the Cruise or CruiseTour will enter into their own separate contractual arrangements with You, and that You
assume the risk of utilizing the services and facilities of those independent contractors. Any penalties, change
fees or cancellation fees that result from changes to or cancellation of air arrangements are the sole responsibility
of the Guest. The Carrier shall not be liable for any injuries or damages which occur while participating in any
athletic or recreational activities aboard the vessel or onshore at any port of call. Carrier is not responsible for (a)
Guest’s use of any athletic or recreational equipment or attractions; (b) for the negligence or wrongdoing of any
independent contractors, including but not limited to shore excursion operators, photographers, spa personnel or
entertainers; and (c) for events taking place off the Carrier’s vessels, launches, tenders or transports, or as part of
any shore excursion, tour or activity. Guest agrees to solely assume the risk of injury, death, illness or any other
loss arising out of or relating to the aforementioned and fully releases and discharges Carrier.
- THIRD PARTY PROVIDERS
We, as the Carrier, may also provide other services or facilities as a convenience to Guests and are not responsible for
services, treatments and/or attendance provided or supplies given by the medical personnel, beautician, spa personnel,
barber, fitness instructor, laundry, casino, gift shop, and/or any other concessionaire or other persons providing personal
services to You. Such services are provided directly to You and the service providers shall not be considered to be acting
under the control or supervision of Carrier. Should You avail Yourself of the medical or other professional services which
the Ship’s medical personnel may furnish upon Your request, You shall do so at Your sole risk and expense and We shall
not be liable for the consequences of any examination, advice, diagnosis, medication or treatment thus furnished.
Charges for such medical and other professional and personal services which You request will be Your sole responsibility.
Similarly, and without limitation, all spa personnel, guest lecturers, entertainers and other service personnel shall be
considered independent contractors who work directly for You. - GUEST DETENTION
- 11 –
If You are detained on board or elsewhere at any time or at final destination because of quarantine, port regulations,
illness or other cause, all expenses incurred in connection with such detention shall be Your sole responsibility, unless
otherwise required by law. If You are carried aboard the Ship beyond final destination for any reason, without fault of the
Carrier, You shall pay for any additional maintenance or extra transportation unless otherwise required by law. Should it
become necessary, in the sole judgment of the onboard medical staff, to transfer You for medical reasons, the cost of
such transfer shall be borne by You unless otherwise required by law.
- DANGEROUS ITEMS AND CARRIER’S RIGHT TO REFUSE OR REVOKE PASSAGE
Only such personal wearing apparel, effects and gifts as are necessary and appropriate for the voyage may be brought on
board by You. Any piece of baggage must be distinctly labeled with Your name, Ship’s name, suite number and sailing
date. You are allowed without extra charge one (1) cubic meter (cbm) of baggage. You may not possess firearms,
explosives, flammable materials or other hazardous goods or controlled or prohibited substances, or any other item
prohibited by applicable law or that Carrier or the Ship’s Master deem in their sole discretion to be detrimental to the
safety or comfort of any person. Such goods shall be surrendered to the Master at embarkation, and in Our discretion may
be confiscated, destroyed or surrendered to authorities. You shall have no claim for loss or inconvenience thereby
incurred. We assume no responsibility for any loss of or damage to Your perishable items, medicines, valuables, financial
instruments, electronic equipment and the like, except as specifically provided in this Ticket Contract. Carrier further
reserves the right to refuse to transport a Guest and/or remove a Guest from any property, facility and/or vessel operated
by Carrier if the Guest refuses to comply with any law, government order or regulation, possesses illegal drugs,
possesses weapons of any kind, exhibits inappropriate behavior in the sole discretion of Carrier, appears on any sex
offender list, fails to comply with Carrier’s Guest Ticket Contract, and/or fails to abide by any of Carrier’s policies, including
but not limited to the Ship’s rules and/or Carrier’s Code of Conduct. - SMOKING POLICY
Guests are reminded that smoking constitutes a serious health and safety hazard that may result from the combustion of
accommodation areas and furnishings and thus is expressly forbidden in all staterooms, suites and on verandas. For the
safety and comfort of Your fellow guests, We request Your cooperation and compliance with this policy. Guests choosing
to disregard the policy may be subject to monetary penalties – up to the Cruise Fare paid for passage – that will be
imposed to cover the costs associated with the required cleaning of stateroom furnishings, verandas and surrounding
deck and accommodation areas. Guests are also reminded that the Master of the Ship reserves the right to disembark
any Guests, without prior warning, for violation of this policy and said Guest(s) shall be responsible for all fees levied by
governmental or quasi-governmental authorities, all costs associated with repatriation and Ship’s loss of revenues from
said forced disembarkation or costs associated with repairs or replacement of furnishings as a result of combustion of
accommodation areas found to be caused by said Guest(s). Our ships are generally non-smoking; however, smoking is
permitted in certain designated areas. - ALCOHOL POLICY
Guests agree that the sale and consumption of alcoholic beverages will be limited to Guests who are 21 years or older
and no Guest will attempt to purchase or consume such beverages in violation of this policy under any circumstances,
either for themselves or others. However, with the exception of Hawaii, Alaska and New England voyages not leaving
U.S. territorial waters, Carrier permits Guests, between the ages of 18 through 20, to purchase and personally consume
wine and beer only while onboard and with the consent of an accompanying parent. Authorization will be given only when
the accompanying parent completes the Young Adult Alcoholic Beverage Waiver form. This form can be obtained and
completed at the Reception Desk upon embarkation of the vessel. However, Guests 18 years of age or older are
permitted to consume alcoholic beverages when sailing on roundtrip European voyages without having to complete the
Young Adult Alcoholic Beverage Waiver form. Guests are reminded to consume alcohol in moderation and Carrier
reserves the right to refuse the sale of such beverages to any intoxicated or underage Guest. Carrier reserves the right to
prohibit and retain all liquor brought aboard the Ship. All liquor purchased ashore must remain in bond until
disembarkation. - PETS
No pets or other animals, except for certain necessary service animals of a Guest with a disability, are allowed on board
the Ship. Guests wishing to bring a service animal on board the Ship must notify Carrier at the time of booking the Cruise,
and must receive Carrier’s written approval. Guest agrees to accept responsibility, reimburse and/or indemnify Carrier for
any loss, damage or expense whatsoever related to the presence of any service animal brought on the Cruise, and to
determine and meet any documentary or other requirements related to the service animal. Guest further agrees to be
solely responsible for providing all food and/or other dietary requirements, medications or medical equipment required by
the service animal. Passenger food, medications and/or medical treatment will not be provided by the Ship to any service
animals.
- 12 –
- INDEMNIFICATION
You agree to indemnify Us for all penalties, fines, charges, losses or damages of any nature incurred or imposed upon Us
or the Ship by virtue of any act or violation of law by You or by all Guests named on or traveling under this Ticket
Contract. - CHILDREN
Infants must be at least 6 months of age on the day of boarding or at least 12 months of age on the day of boarding if the
cruise has 3 or more consecutive days at sea. Guests traveling with a young infant that does not meet this minimum age
requirement will be denied boarding. No refunds or any other compensation shall be due from Us to You or anyone as a
result of the denial of boarding to an underage infant or any accompanying guests. Carrier requires that Guests under the
age of 18 must be accompanied by and occupy the same accommodations as a parent or other responsible adult18 years
or older who shall remain responsible for the conduct of such children at all times during the Cruise or CruiseTour. We do
not provide services for the care, entertainment or supervision of children. Each adult Guest hereby agrees and warrants
that he/she will supervise any accompanying children at all times to ensure these policies, along with all other rules of the
Carrier and Ship, are strictly adhered to. Each Guest agrees to indemnify and hold Carrier harmless from any claims,
expenses, loss or damages caused by the presence of any children in the care of such Guest during the Cruise or
CruiseTour.
Guests must be 18 years or older to use any equipment provided in the onboard Fitness Center, with the exception of
children aged 16 or 17 years of age, who may use the equipment in this facility if accompanied by a parent or other legal
guardian at all times. Children under the age of 16 are not permitted in the Fitness Center.
All children 17 years of age and under are required to be accompanied by an adult, 18 years of age or older, on any shore
excursion reserved by Guest through Carrier. - GENERAL AVERAGE
You will not be liable to pay, nor be entitled to receive, any general average contribution with respect to property taken
with You on the Ship. - PAYMENTS
Any and all payments made by You to Us shall be made in currency of the United States of America or other currency
acceptable to Us. All charges for services and products provided on board the Ship must be settled in cash or charged
(via credit card acceptable to Us) before Your final disembarkation from the Ship. Any other expenses incurred by You or
by Us on Your behalf shall be payable by You on demand. Carrier accepts no responsibility for credit card processing
fees independently assessed by issuing banks. None of these fees separately charged by the issuing banks accrues to
the benefit of Carrier or its credit card processing bank. - CARRIER’S RESERVED RIGHTS
Nothing contained in this Ticket/Contract shall be construed to limit or deprive Us of the benefit of Subtitle III of Title 46,
United States Code, (as revised and amended) or of any other Statute or law whatsoever which might be applicable
providing for exoneration from or limitation of liability. The provisions of Clause 11 shall extend to each of the independent
contractors (including caterers and concessionaires) as well as Our servants and agents and the Ship as defined in
Clause 2, and for this purpose shall be deemed to constitute a contract entered into between You and Us, as the Carrier,
on behalf of all persons who are or may be Our servants or agents from time to time, and all such persons shall to this
extent be deemed to be parties to this Ticket Contract.
If any other person should be held responsible, he, she or it shall be entitled to all of the benefits, limitations and
exceptions mentioned in this Ticket Contract. This Ticket Contract and every term and provision hereof shall be and
remain in full force and effect during all periods when We are under any responsibility to You or for Your property for any
reason whatsoever. - GUEST’S COVENANTS
You covenant and warrant that You are duly authorized by or on behalf of all Guests named on or traveling under this
Ticket Contract to agree to all terms, conditions, limitations and exceptions herein contained, and by accepting and/or
using this Ticket/Contract he or she and/or they do agree accordingly and do agree that the same shall be binding on
them with the same force and effect as if they and every one of them signed this Ticket Contract. Guest must take proper
steps (including provision of all necessary documents) as may be required to enable him or her to land at his or her port of
destination and generally to comply with the laws of the country in which such port is situated. We shall not in any
circumstances whatsoever, whether or not such documents are produced to Us by You, be responsible for any
- 13 –
information or advice as to said laws as may be given by You to Us as the Carrier nor shall We be liable for the
consequence of any insufficiency or irregularity in such documents or the noncompliance by You with such laws.
Should the actions or inactions of any Guest(s) result in the Ship not sailing at its scheduled departure time, Carrier shall
assess Late Departure Fees, beginning at US$1,000.00 per Guest, to said Guest(s) directly responsible for any departure
that is delayed more then 15 minutes beyond the scheduled and published departure time, to cover the costs levied
against Carrier by port authorities, governmental and quasi-governmental agencies as agreed and liquidated damages.
- GUEST BOOKINGS
As a condition of Our business, We retain the right to overbook Guest accommodations. In the event that the Guest
accommodation referenced in this Ticket Contract is overbooked, or if We determine that the Ship is overbooked, We
may, at Our discretion, deny boarding to any Guest and, at Our further discretion, refund all monies paid or offer another
Cruise or CruiseTour in substitute. - NO SOLICITATION
You shall not solicit other Guests for commercial purposes or advertise goods and services on board the Ship without the
Carrier’s prior written permission. Solicitation in any form will result in mandatory disembarkation from the Ship with no
refund for any unused portion of the Cruise or CruiseTour Fare or other pre-purchased items including Your return airfare. - USE OF LIKENESS
The Guest consents to Carrier’s use and display of the Guest’s likeness in any video, photograph or other depiction for
any purpose, commercial or otherwise, without compensation or liability of any kind. The Guest’s consent extends to
minors and other persons in the care and charge of the Guest. Guest further agrees that any type of photograph or
recording, in any audio or video format, of the Guest, other guests, crewmembers, independent contractors,
concessionaires, guest entertainers or any other third party onboard any of Carrier’s vessels or depicting said vessels,
their design, equipment or any other feature or part of said vessels, shall not be used by Guest for any commercial
purpose, or other financial gain, personal or otherwise, including but not limited to in any media format or broadcast, or for
any other use without the express written consent of Carrier. Carrier is permitted to take any and all reasonable
measures to protect Carrier and enforce this provision. The Guest understands and agrees that onboard photographers
may photograph Guest and minors and other persons in the care and charge of the Guest, and that those photographs
may be processed, displayed and sold to Guests and others. For additional information regarding Carrier’s use of Guest’s
likeness, including use of facial recognition technology, please refer to Section 31 below. - FORUM, CLAIMS SUBJECT TO BINDING ARBITRATION, TIME LIMITS FOR CLAIMS, AND CLASS ACTION
WAIVER
a. SUITS FOR PERSONAL INJURY, ILLNESS OR DEATH: NO SUIT SHALL BE MAINTAINED AGAINST US
FOR PERSONAL INJURY, ILLNESS OR DEATH OF THE GUEST ARISING FROM, RELATED TO OR
CONNECTED WITH THE CRUISE, CRUISETOUR OR THIS TICKET CONTRACT, UNLESS WRITTEN
NOTICE OF THE CLAIM WITH FULL PARTICULARS BE DELIVERED TO US OR OUR AGENT AT ANY
ADDRESS SET FORTH HEREIN WITHIN SIX (6) MONTHS FROM THE DATE OF SUCH INJURY, ILLNESS
OR DEATH; AND IN NO EVENT SHALL ANY SUIT FOR ANY CAUSE AGAINST US WITH RESPECT TO
PERSONAL INJURY, ILLNESS OR DEATH BE MAINTAINABLE, UNLESS SUIT SHALL BE COMMENCED
WITHIN ONE (1) YEAR FROM THE DATE OF SUCH INJURY, ILLNESS OR DEATH, NOTWITHSTANDING
ANY PROVISION OF LAW OF ANY STATE OR COUNTRY TO THE CONTRARY.
b. ARBITRATION AND FORUM FOR SMALL CLAIMS, AND ALL OTHER CLAIMS: ANY AND ALL
DISPUTES, CLAIMS, OR CONTROVERSIES WHATSOEVER, OTHER THAN FOR PERSONAL INJURY,
ILLNESS OR DEATH OF A GUEST, WHETHER BASED ON CONTRACT, TORT, STATUTORY,
CONSTITUTIONAL OR OTHER LEGAL RIGHTS, INCLUDING BUT NOT LIMITED TO ALLEGED
VIOLATION OF CIVIL RIGHTS, DISCRIMINATION, CONSUMER OR PRIVACY LAWS, OR FOR ANY
LOSSES, DAMAGES OR EXPENSES, RELATING TO OR IN ANY WAY ARISING OUT OF OR
CONNECTED WITH THIS TICKET CONTRACT OR GUEST’S CRUISE, OR CRUISETOUR, NO MATTER
HOW DESCRIBED, PLEADED OR STYLED, BETWEEN THE GUEST AND CARRIER, WITH THE SOLE
EXCEPTION OF CLAIMS BROUGHT AND LITIGATED IN SMALL CLAIMS COURT IN MIAMI-DADE
COUNTY, FLORIDA, SHALL BE REFERRED TO AND RESOLVED EXCLUSIVELY BY BINDING
ARBITRATION PURSUANT TO THE UNITED NATIONS CONVENTION ON THE RECOGNITION AND
ENFORCEMENT OF FOREIGN ARBITRAL AWARDS (NEW YORK 1958), 21 U.S.T. 2517, 330 U.N.T.S. 3,
1970 U.S.T. LEXIS 115, 9 U.S.C. §§ 202-208 (“THE CONVENTION”) AND THE FEDERAL ARBITRATION
ACT, 9 U.S.C. §§ 1, ET SEQ., (“FAA”) SOLELY IN MIAMI, FLORIDA, U.S.A. TO THE EXCLUSION OF ANY
OTHER FORUM. GUEST HEREBY CONSENTS TO JURISDICTION AND WAIVES ANY VENUE OR
- 14 –
OTHER OBJECTION THAT MAY BE AVAILABLE TO ANY SUCH ARBITRATION PROCEEDING IN MIAMI,
FLORIDA. THE ARBITRATION SHALL BE ADMINISTERED BY NATIONAL ARBITRATION AND
MEDIATION (“NAM”) UNDER ITS COMPREHENSIVE DISPUTE RESOLUTION RULES AND
PROCEDURES AND THE FEE SCHEDULE IN EFFECT AT THE TIME OF FILING THE SUIT WITH NAM,
WHICH ARE DEEMED TO BE INCORPORATED HEREIN BY REFERENCE. NAM CAN BE CONTACTED
AT 800-358-2550, ATTENTION COMMERCIAL CLAIMS DEPT., 990 STEWART AVENUE, FIRST FLOOR,
GARDEN CITY, NY 11530, TO RESPOND TO ANY QUESTIONS REGARDING THE ARBITRATION
PROCESS, AS WELL AS TO REQUEST A COPY OF NAM’S CURRENT COMPREHENSIVE DISPUTE
RESOLUTION RULES AND PROCEDURES AND THE FEE SCHEDULE. NEITHER PARTY WILL HAVE
THE RIGHT TO A JURY TRIAL OR TO ENGAGE IN PRE-ARBITRATION DISCOVERY EXCEPT AS
PROVIDED IN THE APPLICABLE ARBITRATION RULES AND HEREIN, OR OTHERWISE TO LITIGATE
THE CLAIM IN ANY COURT (OTHER THAN SMALL CLAIMS COURT IN MIAMI-DADE COUNTY,
FLORIDA). THE ARBITRATOR’S DECISION WILL BE FINAL AND BINDING. OTHER RIGHTS THAT
GUEST OR CARRIER WOULD HAVE IN COURT ALSO MAY NOT BE AVAILABLE IN ARBITRATION. AN
AWARD RENDERED BY AN ARBITRATOR MAY BE ENTERED IN ANY COURT HAVING JURISDICTION
UNDER THE CONVENTION OR FAA. CARRIER AND GUEST FURTHER AGREE TO PERMIT THE
TAKING OF A DEPOSITION UNDER OATH OF THE GUEST ASSERTING THE CLAIM, OR FOR WHOSE
BENEFIT THE CLAIM IS ASSERTED, IN ANY SUCH ARBITRATION. IN THE EVENT THIS PROVISION IS
DEEMED UNENFORCEABLE BY AN ARBITRATOR OR COURT OF COMPETENT JURISDICTION FOR
ANY REASON, THEN AND ONLY THEN THE PROVISIONS OF CLAUSE 27 (C) BELOW GOVERNING
FORUM AND JURISDICTION SHALL EXCLUSIVELY APPLY TO ANY LAWSUIT INVOLVING CLAIMS
DESCRIBED IN THIS CLAUSE. IN ANY EVENT, NO CLAIM DESCRIBED IN THIS CLAUSE MAY BE
BROUGHT AGAINST CARRIER UNLESS WRITTEN NOTICE GIVING FULL PARTICULARS OF THE
CLAIM IS DELIVERED TO THE CARRIER WITHIN THIRTY (30) DAYS OF TERMINATION OF THE CRUISE
AND LEGAL ACTION ON SUCH CLAIM IS COMMENCED WITHIN SIX (6) MONTHS FROM THE DATE
THE CLAIM AROSE, NOTWITHSTANDING ANY PROVISION OF LAW OF ANY STATE OR COUNTRY TO
THE CONTRARY.
c. FORUM FOR LAWSUITS: EXCEPT AS OTHERWISE PROVIDED FOR CLAIMS SUBJECT TO
ARBITRATION, YOU AND WE AGREE IRREVOCABLY THAT ANY DISPUTE ARISING OUT OF, IN
CONNECTION WITH OR INCIDENT TO THIS TICKET CONTRACT OR YOUR CRUISE OR CRUISETOUR
INCLUDING ANY CLAIM FOR PERSONAL INJURY, SHALL BE LITIGATED, IF AT ALL, BEFORE THE
UNITED STATES DISTRICT COURT FOR THE SOUTHERN DISTRICT OF FLORIDA IN MIAMI, OR AS TO
THOSE LAWSUITS OVER WHICH THE FEDERAL COURTS OF THE UNITED STATES LACK SUBJECT
MATTER JURISDICTION, BEFORE A COURT LOCATED IN MIAMI-DADE COUNTY, FLORIDA, TO THE
EXCLUSION OF THE COURTS OF ANY OTHER COUNTY, STATE OR COUNTRY.
d. CLASS ACTION WAIVER: THIS CONTRACT PROVIDES FOR THE EXCLUSIVE RESOLUTION OF
DISPUTES THROUGH INDIVIDUAL LEGAL ACTION OR ARBITRATION ON YOUR OWN BEHALF
INSTEAD OF THROUGH ANY CLASS ACTION. EVEN IF THE APPLICABLE LAW PROVIDES
OTHERWISE, YOU AGREE THAT ANY LAWSUIT OR ARBITRATION AGAINST CARRIER WHATSOEVER
SHALL BE LITIGATED BY YOU INDIVIDUALLY AND NOT AS A MEMBER OF ANY CLASS OR AS PART
OF A CLASS ACTION, AND YOU EXPRESSLY AGREE TO WAIVE ANY LAW ENTITLING YOU TO
PARTICIPATE IN A CLASS ACTION. IF YOUR CLAIM IS SUBJECT TO ARBITRATION, THE
ARBITRATOR SHALL HAVE NO AUTHORITY TO ARBITRATE CLAIMS ON A CLASS ACTION BASIS.
YOU AGREE THAT THIS CLASS ACTION WAIVER SHALL NOT BE SEVERABLE UNDER ANY
CIRCUMSTANCES FROM THE ARBITRATION CLAUSE SET FORTH ABOVE, AND IF FOR ANY REASON
THIS CLASS ACTION WAIVER IS UNENFORCEABLE AS TO ANY PARTICULAR CLAIM, THEN AND
ONLY THEN SUCH CLAIM SHALL NOT BE SUBJECT TO ARBITRATION.
- AMENDMENTS AND MODIFICATIONS
In the event amendments or modifications to this Ticket Contract are required, they may be added by the Carrier by
means of notification to the Guest and will be considered an enforceable part hereof, with the exception to any
modifications in Our COVID-19 Policies and Procedures, which may be updated from time to time on Our website. - FOR PROFIT ENTITY
Notwithstanding that Carrier, at the Guest’s option, arranges air transportation, hotel accommodations, ground transfers,
shore excursions and other services with independent suppliers of the services, it should be understood that Carrier,
being a “For Profit Entity”, earns a fee on the sale of optional services.
- 15 –
- YOUR TRAVEL AGENT
Travel agents and all other agents are declared to be solely Your agents for the purposes of this Ticket Contract and all
further documents concerning the Cruise and/or CruiseTour or arrangements made by the agent for any related travel,
lodging, shore excursions and tours. Carrier shall not be responsible for any representation or conduct of Your travel
agent, including but not limited to, any failure to remit Your deposit or other funds to Carrier, for which You shall at all
times remain liable to Carrier, or any failure to remit a refund from Carrier to You. Further, receipt by Your travel agent of
this Ticket Contract or any other communications, notices or information from Carrier shall constitute receipt of such
materials by You. - PERSONAL DATA AND PRIVACY
a. The Guest’s personal data, which may include sensitive data, will be processed in accordance with Carrier’s
privacy policy, which describes how personal data may be processed, and which is available on the Carrier’s
website. Carrier may update its privacy policy without prior notice. Guest agrees that Carrier may (1) keep
Guest’s personal and sensitive data, (2) use such personal data in Carrier’s business worldwide in accordance
with its published privacy policy, (3) share such personal data with Carrier’s affiliated or related companies, and
(4) subject such personal data to processing worldwide.
b. Guest agrees that Carrier may disclose personal or sensitive data to unaffiliated third parties (1) with the Guest’s
consent or authorization, (2) to help complete a transaction for the Guest, (3) to comply with laws, regulations,
governmental and quasi-governmental requests, orders or legal processes, (4) to enforce this Contract or other
agreements or to protect the rights, safety or property of Carrier or others, (5) as part of a purchase, sale, or
transfer of assets or Carrier’s business, (6) to Carrier’s agents or service providers to perform functions on its
behalf, or (7) as otherwise described in Carrier’s privacy policy.
c. Guest agrees that Carrier may use facial recognition technology to facilitate and expedite Guest’s embarkation
and/or debarkation and for health and safety purposes, as further described in Carrier’s privacy policy. - TRAVEL SANCTIONS AND REGULATIONS
Guest, including all Guests named on the reservation(s), agrees to comply with Carrier’s policies concerning any and all
applicable United States Department of the Treasury through the Office of Foreign Assets Control (“OFAC”) regulations
which can be found at www.oceaniacruises.com/legal/travel-restrictions/. Guest agrees that to the extent Guest violates
such policies or is subject to OFAC sanctions, Guest will be refused passage and Guest, along with any other guests
included in Guest’s reservation(s), will not be entitled to a refund of any amounts paid to Carrier. - MISCELLANEOUS
The illegality or invalidity of any paragraph, clause, or provision of this Ticket Contract shall not affect or invalidate any
other paragraph, clause or provision thereof. All headings set forth in this Ticket Contract are for convenience only and
have no separate meaning or effect.
OCEANIA CRUISES S. de R.L.
7665 Corporate Center Drive
Miami, Florida 33126
Telephone: 305.514.2300
Telefax: 305.514.2222
www.OceaniaCruises.com
Ticket Contract: 2023 Septembe
